Chapter 07 · Building solutions that move organizations forward

Digital Innovation & Change Leadership

When NFI needed a central resource for one of its largest transformations, I volunteered to design and build the solution from the ground up.

Read the chapter
Innovation is not about using new technology. It is about creating better experiences for the people who rely on it.
01

From scattered information to one experience

I replaced disconnected emails and resources with a centralized Workday Change Management portal that organized communications, training, project updates, tools, and executive resources.

02

Technology that served people

The goal was not simply to build a website. It was to make change easier by giving employees and leaders intuitive, accessible information when they needed it.

03

A practical innovation mindset

I learn technology quickly, simplify complex information, build user-friendly solutions, improve communication, encourage adoption, and create lasting resources.

  • Google Sites and Microsoft 365
  • Lucid visual communications
  • Executive dashboards
  • AI and emerging tools